David Weekley Homes Division Offices Enter non-emergency warranty requests online at MyDWHome.com. For password assistance, click on the blue "Can't log on?" button. Atlanta Division Office 750 Hammond DriveBuilding 6, Suite 200Atlanta, GA 30328 (404) 481-3880 In case of an emergency*, contact (678) 364-6534 Austin Division Office 9000 Waterford Centre Blvd. Austin, TX 78758 (512) 821-8800 In case of an emergency*, contact (512) 482-1900 Charleston Division Office 498 Wando Park Blvd. Suite 650 Mt. Pleasant, SC 29464 (843) 654-5555In case of an emergency*, contact (971)-654-5652 Charlotte Division Office 11430 N. Community House Rd. Suite 275 Charlotte, NC 28277 (704) 972-4200In case of an emergency*, contact (704) 543-0128; Pager: (704) 513-6815 Chicago Division Office 1930 Thoreau Drive North Suite 160Schaumburg, IL 60173(847) 241-4308 Dallas/Fort Worth Division Office 3301 North I-35 Carrollton, TX 75007 (972) 242-9611 In case of an emergency*, contact (972) 245-7018; Pager: Dallas: (972) 247-1404 or Ft Worth: (817) 588-1209 Denver Division Office 3600 S. Yosemite St., #350 Denver, CO 80237720-838-2200In case of emergency*, contact (303) 679-0633 Hilton Head Division Office 10 Fish Dancer CourtBluffton, SC 29910 Phone: (843) 757-7030 Fax: 1-855-468-1417 In case of an emergency*, contact (843)-757-7008 Houston Division Office 14444 NW Freeway Houston, TX 77040 (713) 570-5000 In case of an emergency*, contact (713) 996-2730; Pager: (281) 267-8888 Indianapolis Division Office 3910 North Meridian Street, Suite 100 Indianapolis, IN 46260(317) 669-8500 Jacksonville Division Office 680 Crosswater PkwyPonte Vedra, FL 32081(904) 201-6415 Minneapolis/St. Paul Division Office 12800 Whitewater Drive, Suite 20Minnetonka, MN 55343(612) 260-2310 Nashville Division Office 113 Seaboard Lane, Suite B190Franklin, TN 37067(615) 645-0929 Orlando Division Office 225 S. Westmonte Drive, Suite 2000 Altamonte Springs, FL 32714 (407) 865-9992 Warranty: (407) 865-9499, In case of an emergency*, contact:Lake Heiniger, Wekiva Run, Oakland Park, Westyn Bay, Casa Del Lago, Central Living, Waterstone and Nottingham at Legends – 407-865-8231, Baldwin Park, Lake Nona, Belle Vista– 407-865-8233, Harmony – 407-865-8232 Panama City Division Office 12234 Panama City Beach Parkway, Suite D Panama City Beach, FL 32407 (850) 236-3468 Phoenix Division Office 850 West Elliot Road, Suite 101 Tempe, AZ 85284(480) 820-0807 Raleigh Division Office 15401 Weston Parkway, Suite 175 Cary, NC 27513(919) 659-1500In case of an emergency*, contact: Phone: (919) 844-9108; Pager: (800) 363-6485 Salt Lake City Division Office 6243 S. Redwood Rd. #230 Taylorsville, UT 84123(801) 810-2567 San Antonio Division Office 26495 North U.S. Hwy. 281 San Antonio, TX 78260 (830) 980-6250In case of an emergency*, contact (210)-424-0448 Sarasota Division Office 6567 Gunn Highway Tampa, FL 66958(813) 422-6100 Tampa Division Office 6567 Gunn Highway Tampa FL 33625(813) 422-6100 In case of an emergency*, contact Phone: (813) 865-1432; Pager: (813) 610-8520 Wilmington Division Office 1003 Olde Waterford Way, Suite 1-DLeland, NC 28451(910) 338-3031In case of an emergency*, contact Phone: (813) 865-1432; Pager: (813) 610-8520 David Weekley Homes "Corporate Office" (Home Services Team) 1111 North Post Oak Road Houston, Texas 77055 (713) 963-0500 phone (713) 963-0322 fax What Constitutes an Emergency An emergency, as defined by the warranty, includes the following: Total loss of heat or air conditioning. Total loss of electricity. (Check with utility company prior to reporting this circumstance to David Weekley Homes or electrician.) Plumbing leak that requires the entire water supply be shut off. Total loss of water. (Again, check with your water department to be certain the problem is not a general outage in the area.) Gas leak. Do not use your phone as this may cause a spark to ignite. (Leave your home immediately, and contact your plumber or utility company.) Roof leak. Although a roof leak is considered an emergency, we will not be able to send a Contractor until the rain subsides. After hours, weekends, or holidays, call the necessary mechanical Contractors directly. Their phone numbers are listed on the "Emergency Phone Numbers" sheet (see tab identified as "Emergency Phone Numbers" in your Homeowner Portfolio) and confirmed by your David Weekley Home representative at your Home Buyer Review 4 just prior to closing your David Weekley Home. A David Weekley Homes representative can be reached after normal business hours through a paging network. Non Emergency Warranty Service If you need to request non-emergency warranty service, please call, fax, mail or e-mail your request to the Warranty Department in your City. You can use a Warranty Request Form for fax and mail requests if you have one. If you are able to use the Homeowner web site**, you can enter warranty requests online and they will be sent to the Warranty Department automatically. You can also use the "Contact us" form on the web site to tell us about a problem. ** If you closed on your home in 2001 or later, you may be eligible to use our Homeowner site, MyDWHome.com. To find out, email us with your name and address.