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David Weekley Homes Division Offices

Atlanta Division Office
4385 Kimball Bridge Road, Suite 201
Alpharetta, GA 30022
(678) 812-2040
In case of an emergency*, contact (678) 364-6534

Austin Division Office
9000 Waterford Centre Blvd.
Austin, TX 78758
(512) 821-8800 
In case of an emergency*, contact (512) 482-1900

Charleston Division Office
498 Wando Park Blvd. Suite 650
Mt. Pleasant, SC 29464
(843) 654-5555
In case of an emergency*, contact (971)-654-5652

Charlotte Division Office
11430 N. Community House Rd.
Suite 275
Charlotte, NC 28277
(704) 972-4200
In case of an emergency*, contact (704) 543-0128; Pager: (704) 513-6815 

Dallas/Fort Worth Division Office
3301 North I-35
Carrollton, TX 75007
(972) 242-9611 
In case of an emergency*, contact (972) 245-7018; Pager: Dallas: (972) 247-1404 or Ft Worth: (817) 588-1209 

Denver Division Office 
3600 S. Yosemite St., #320
Denver, CO 80237
720-838-2200
In case of emergency*, contact (303) 679-0633

Hilton Head Division Office : 
376 Hampton Lake Drive
Bluffton, SC 29910
Phone: (843) 757-7030
Fax: (843) 757-9887 
In case of an emergency*, contact (843) 757-7030; Pager: (843) 757-7030 

Houston Division Office
14444 NW Freeway
Houston, TX 77040
(713) 570-5000 
In case of an emergency*, contact (713) 996-2730; Pager: (281) 267-8888 

Indianapolis Division Office
12965 Old Meridian Street
Carmel, IN 46032
(317) 669-8500

Jacksonville Division Office 
213 Majestic Eagle Drive
Ponte Vedra, FL 32081
(904) 824-4803
In case of an emergency*, contact (904) 363-7626 ext. 236 

Orlando Division Office
225 S. Westmonte Drive, Suite 3300
Altamonte Springs, FL 32714
(407) 865-9992 
In case of an emergency*, contact:
Lake Heiniger, Wekiva Run, Victoria Park, Heathrow Country Estates, Belle Vista: 407-865-8231
Avalon Park, Lake Cove Pointe,Legends, Winters Landing: 407-865-8233;
Baldwin Park: 407-865-8232

Panama City Division Office
12234 Panama City Beach Parkway, Suite D
Panama City Beach, FL 32407
(850) 236-3468 

Phoenix Division Office
850 West Elliot Road, Suite 101
Tempe, AZ 85284
(480) 820-0807

Raleigh Division Office 
15401 Weston Parkway, Suite 175
Cary, NC 27513
(919) 659-1500
In case of an emergency*, contact: Phone: (919) 844-9108; Pager: (800) 363-6485 

San Antonio Division Office 
26495 North U.S. Hwy. 281
San Antonio, TX 78260
(830) 980-6250
In case of an emergency*, contact (210)-424-0448

Tampa Division Office
4505 Woodland Corporate Blvd., Suite 200
Tampa, FL 33614
(813) 422-6100 
In case of an emergency*, contact Phone: (813) 865-1432; Pager: (813) 610-8520 

David Weekley Homes "Corporate Office" (Home Services Team)
1111 North Post Oak Road
Houston, Texas 77055
(713) 963-0500 phone
(713) 963-0322 fax



 

What Constitutes an Emergency

An emergency, as defined by the warranty, includes the following:

  • Total loss of heat or air conditioning.
  • Total loss of electricity. (Check with utility company prior to reporting this circumstance to David Weekley Homes or electrician.)
  • Plumbing leak that requires the entire water supply be shut off.
  • Total loss of water. (Again, check with your water department to be certain the problem is not a general outage in the area.)
  • Gas leak. Do not use your phone as this may cause a spark to ignite. (Leave your home immediately, and contact your plumber or utility company.)
  • Roof leak. Although a roof leak is considered an emergency, we will not be able to send a Contractor until the rain subsides.

After hours, weekends, or holidays, call the necessary mechanical Contractors directly. Their phone numbers are listed on the "Emergency Phone Numbers" sheet (see tab identified as "Emergency Phone Numbers" in your Homeowner Portfolio) and confirmed by your David Weekley Home representative at your Home Buyer Review 4 just prior to closing your David Weekley Home. A David Weekley Homes representative can be reached after normal business hours through a paging network.

Non Emergency Warranty Service

If you need to request non-emergency warranty service, please call, fax, mail or e-mail your request to the Warranty Department in your City. You can use a Warranty Request Form for fax and mail requests if you have one. If you are able to use the Homeowner web site**, you can enter warranty requests online and they will be sent to the Warranty Department automatically. You can also use the "Contact us" form on the web site to tell us about a problem.

** If you closed on your home in 2001 or later, you may be eligible to use our Homeowner site, MyDWHome.com. To find out, email us with your name and address.