David Weekley Homes Ranks High In Customer Satisfaction
by David Weekley Homes
WHO: David Weekley Homes, one of the nation's leading home builders
WHAT: David Weekley Homes recently was ranked number two along with Morrison Homes in Customer Satisfaction with New Home Builders in Houston by J.D. Power and Associates.
WHERE: Houston area
Nine factors drive overall customer satisfaction with a builder. The top four factors - customer service, home readiness, sales staff, and quality of workmanship/materials - represent more than 70 percent of the overall satisfaction score. The remaining five factors in the study include price/value, physical design elements, design center, recreational facilities, and location.
David Weekley Homes, founded in 1976, is headquartered in Houston and operates in 18 cities, including Tampa, Orlando, Jacksonville and Ft. Myers in Florida. David Weekley Homes was the first builder in the United States to be awarded the Triple Crown of Homebuilding, which includes "America's Best Builder," "National Builder of the Year," and the "National Housing Quality Award."
INTERVIEW OPPORTUNITIES: David Weekley Homes' experts providing tips to ensure a successful home buying experience. David Weekley, Chairman and CEO of David Weekley Homes, discussing what home buyers should expect from a customer service perspective when building a home.
MORE: Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services firm operating in key business sectors including market research, forecasting and customer satisfaction. The firm's quality and satisfaction measurements are based on actual customer responses from more than one million consumers annually. J.D. Power and Associates can be accessed through the World Wide Web at www.jdpower.com.