David Weekley Homes Division Offices

Enter non-emergency warranty requests online at MyDWHome.com.
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Atlanta Division Office
750 Hammond Drive
Building 6, Suite 200
Atlanta, GA 30328
(404) 481-3880
In case of an emergency*, contact (678) 364-6534

Austin Division Office
9000 Waterford Centre Blvd.
Austin, TX 78758
(512) 821-8800
In case of an emergency*, contact (512) 482-1900

Charleston Division Office
498 Wando Park Blvd., Suite 650
Mt. Pleasant, SC 29464
(843) 654-5555
In case of an emergency*, contact (971)-654-5652

Charlotte Division Office
11430 N. Community House Rd., Suite 275
Charlotte, NC 28277
(704) 972-4200
In case of an emergency*, contact (704) 543-0128;
Pager: (704) 513-6815

Dallas/Fort Worth Division Office
3301 North I-35
Carrollton, TX 75007
(972) 242-9611
In case of an emergency*, contact (972) 245-7018;
Pager: Dallas: (972) 247-1404 or Ft Worth: (817) 588-1209

Denver Division Office
3600 S. Yosemite St., #350
Denver, CO 80237
720-838-2200
In case of emergency*, contact (303) 679-0633

Houston Division Office
14444 NW Freeway
Houston, TX 77040
(713) 570-5000
In case of an emergency*, contact (281) 249-7782
Pager: (281) 267-8888

Indianapolis Division Office
3910 North Meridian Street,
Suite 100
Indianapolis, IN 46260
(317) 669-8500

Jacksonville Division Office
680 Crosswater Pkwy
Ponte Vedra, FL 32081
(904) 201-6415

Minneapolis/St. Paul Division Office
12900 Whitewater Drive, Suite 180
Minnetonka, MN 55343
(612) 260-2310

Nashville Division Office
113 Seaboard Lane, Suite B190
Franklin, TN 37067
(615) 645-0929

Orlando Division Office
225 S. Westmonte Drive, Suite 2000
Altamonte Springs, FL 32714
(407) 865-9992
Warranty: (407) 865-9499

Phoenix Division Office
850 West Elliot Road, Suite 101
Tempe, AZ 85284
(480) 820-0807

Raleigh Division Office
15401 Weston Parkway, Suite 175
Cary, NC 27513
(919) 659-1500
In case of an emergency*, contact: Phone: (919) 844-9108; Pager: (800) 363-6485

Salt Lake City Division Office
6243 S. Redwood Rd. #230
Taylorsville, UT 84123
(801) 810-2567

San Antonio Division Office
26495 North U.S. Hwy. 281
San Antonio, TX 78260
(830) 980-6250
In case of an emergency*, contact (210)-424-0448

Sarasota Division Office
7349 Professional Parkway
Sarasota, FL 34240
(813) 422-6100

Tampa Division Office
6567 Gunn Highway
Tampa FL 33625
(813) 422-6100
In case of an emergency*, contact Phone: (813) 865-1432; Pager: (813) 610-8520

David Weekley Homes Corporate Office (Home Services Team)
1111 North Post Oak Road
Houston, Texas 77055
(713) 963-0500 phone
(713) 963-0322 fax

What Constitutes an Emergency 
An emergency, as defined by the warranty, includes the following:

• Total loss of heat or air conditioning.
• Total loss of electricity. (Check with utility company prior to reporting this circumstance to David Weekley Homes or electrician.)
• Plumbing leak that requires the entire water supply be shut off.
• Total loss of water. (Again, check with your water department to be certain the problem is not a general outage in the area.)
• Gas leak. Do not use your phone as this may cause a spark to ignite. (Leave your home immediately, and contact your plumber or utility company.)
• Roof leak. Although a roof leak is considered an emergency, we will not be able to send a Contractor until the rain subsides. 

After hours, weekends, or holidays, call the necessary mechanical Contractors directly. Their phone numbers are listed on the "Emergency Phone Numbers" sheet (see tab identified as "Emergency Phone Numbers" in your Homeowner Portfolio) and confirmed by your David Weekley Home representative at your Home Buyer Review 4 just prior to closing your David Weekley Home. A David Weekley Homes representative can be reached after normal business hours through a paging network.

Non Emergency Warranty Service If you need to request non-emergency warranty service, please call, fax, mail or e-mail your request to the Warranty Department in your City.

You can use a Warranty Request Form for fax and mail requests if you have one. If you are able to use the Homeowner web site**, you can enter warranty requests online and they will be sent to the Warranty Department automatically.

You can also use the "Contact us" form on the web site to tell us about a problem.

** If you closed on your home in 2001 or later, you may be eligible to use our Homeowner site, MyDWHome.com. To find out, email us with your name and address.